Terms & Conditions

WHY CHOOSE "MILES"

 

Dear Customers:

 

We take good care of each step of orders.

 

Low price:

We sell the products at factory price.

 

Fast response:

Inquiry would be responded within 24 hours. Common communication mail would be within 2 hours.

 

OEM & Free Design Service

1. OEM: We accept OEM orders for our products and all OEM orders can be operated well.Please kindly send your photo or artwork with detailed specification and logo information

2. Free design service: Our designer will offer you A FREE DESIGN SERVICE and help you achieve your ideal if you doní»t have a specific or physical model on your hand.Meanwhiles, our design team will put together your idea and our own concept. We then seek your feedback, making revisions until you are 100% happy with the layout. 

 

Free Sample:

Free of charge for one or two items if we make a good agreement but the freight  in collect.We doní»t charge old customers sample cost depending on selected models.Please do not ask for free samples directly without a serious negotiations.

 

Safe Packing:

Normally each item is individually packed into a polybag/gift box and then a strong triple wall(sevel layers)corrugated cartons,no three or five layers corrugated cartons

 

Fast sample time and Delivery:

We can finish the samples within 5 days and the mass production in 25 - 30 days for a regular quantity.We must consider the production time of urgent order to be shortened,but please inform time emergency at the beginning of order. 

 

Quality Standard:

1.  The same as the samples confirmed for order

2.  To gurantee quality and durability of our leather goods,we take quality control seriously.Our QC includes for processes of checking: IQC(incoming material quality controlling,in-process QC,final QC,and outgoing QC.Every section of inspections are conducted to international standards. AQL 2.5minor / 4.0major quality stardard is accepted.

 

Long time quality warranty period

1. Genuine leather items: 12 months.Normally you can use it for 3 - 6 years for leather items.

2. PU leather and other material items: 3 months

We are responsible for replacing,fixing and make compensation for any defective items,we promise that our customers can receive perfect products.

 

You could regard "MILES" as your owned company, all our colleagues would treat you as our loyal ally, since WE ARE THE ONE!

JUST DO IT AS YOURS!


Looking forward to your comment, thanks so much.

 
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